Your aim should be to create a practice in which all team members are well-informed and well-trained and feel supported in the workplace. They should feel safe and they should feel able to raise concerns without fear of recrimination.

The benefits of this should be that you have a highly skilled, engaged and motivated workforce. And a happy, engaged team means happy patients. It is therefore imperative that you maintain detailed and complete HR files for all team members.

This course aims to teach dental practice managers how to create and maintain robust team HR files.