Course Details
Hours
1 hour towards your annual CPD requirement
CPD development outcome
A
Author
Jennie Jones
Professional interest(s)
Course details
Jennie Jones explores complaint handling and how to prevent escalations in the dental practice setting.
Aims and objectives
This course aims to discuss proactive approaches to complaint management in dentistry.
Relevant For:
Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Clinical dental technician
Dental nurse
Dental technician
Orthodontic nurse
Specialist
Receptionist
Admin
Practice Manager
Treatment Coordinator
