Complaints handling
How to handle negative reviews online

Course Details

Hours
1 hour towards your annual CPD requirement
CPD development outcome
D
Author
Joanne Phoenix
First Upload
20/07/2023
Course details

In this day and age, having an online presence is essential for any business. In this course, Joanne Phoenix suggests the best ways to deal with negative reviews online.

Aims and objectives

To discuss how to deal with negative reviews online.

Relevant For:

Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Dental nurse
Orthodontic nurse
Specialist