This course with Dr Barry Oulton has been created to help dental professionals enhance the patient experience. With the aim of improving patient interactions and increasing acceptance of comprehensive treatment plans, the course will cover communication skills, the relationship between physiology and emotional state, the concept of influence and mindful language usage.

This course aims to enhance communication skills and mindset shift in dental professionals to improve patient interactions and increase acceptance of comprehensive treatment plans; explain the relationship between physiology and emotional state to demonstrate how language influences our perception of situations; explore the concept of influence, emphasising its role in building rapport and fostering positive relationships and enhance communication effectiveness and influence through mindful language usage.