Complaints handling
Key steps to successful complaint handling
One-off payment. You will be asked to sign in or create a free account first.
Course Details
Hours
1 hour towards your annual CPD requirement
CPD development outcome
A
Author
Glenys Bridges
Professional interest(s)
Course details
Glenys Bridges looks at tried and tested techniques to maintain a clear and effective complaints procedure.
Aims and objectives
To refresh knowledge of practice policy and procedure for complaints handling and Identify a structured process for complaints handling.
Relevant For:
Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Clinical dental technician
Dental nurse
Dental technician
Orthodontic nurse
Specialist
One-off payment. You will be asked to sign in or create a free account first.
