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Communication through a different lens
   1 h   towards your annual CPD requirement
CPD development outcome:  A
Author:  Fiona Ellwood
Relevant For:
Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Clinical dental technician
Dental nurse
Orthodontic nurse
Specialist
Course details

Fiona Ellwood discusses how critical this ‘non-technical skill’ can be in terms of ensuring safety in a dental setting.

Aims and objectives

To look at patient safety in the context of the quality of communication, touching briefly on the impact on performance and the impact of incivility.