Communication through a different lens
Course Details
Hours
1 hour towards your annual CPD requirement
CPD development outcome
A
Author
Fiona Ellwood
Professional interest(s)
Course details
Fiona Ellwood discusses how critical this ‘non-technical skill’ can be in terms of ensuring safety in a dental setting.
Aims and objectives
To look at patient safety in the context of the quality of communication, touching briefly on the impact on performance and the impact of incivility.
Relevant For:
Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Clinical dental technician
Dental nurse
Orthodontic nurse
Specialist
